An ambitious person with more than 20 years of experience in Enterprise Resource Planning, Customer Relationship Management & Business Intelligence solutions, whose main target is to serve and train companies & Individuals to enhance productivity and profitability, reduce costs and increase revenues. As a Senior ERP\CRM\BI Consultant, Microsoft Certified Trainer (MCT) & Public Speaker with 20+ years of versatile experience leading Business solutions Consultants, Implementing, training, consulting & managing complex ERP, CRM, and Business Intelligence Solutions projects across the Middle East Region, I commit to working with companies & organizations to: • Correct their wrong ERP figures especially their profits, Losses, and costs • Get back at least 20% of lost Customers • Enhance Customer retention rate so customers will be buying more frequently with bigger purchases value • Increase Revenue by at least 2% • Get Automated notifications when the team or business is not going well • Define actions needed to reduce costs and increase revenues • Define their KPIs & Include them inside the current\new ERP & CRM & BI solution • Get the best use of their ERP, CRM & BI Solutions I have more than 18 years of Experience in Microsoft ERPs Products especially : • +18 years in Microsoft Dynamics NAV • +18 years in LS Retail (POS and Back Office Add-On Solution) • +15 years in Microsoft Dynamics CRM • +10 years in Microsoft Dynamics AX • +5 years in Microsoft Dynamics 365 (since it was released) • +5 years in Microsoft Power BI My passion is to serve university students, Individuals, Companies, Organizations, and Consultants across Lebanon, KSA, Qatar, UAE, Oman, Iraq, and the whole Middle East region to achieve more and MAKE any or all their targets\goals\dreams HAPPEN. As a strategic life coach, I commit to working with you closely as one team to: - Have a better and positive life full of successes, achievements & Happiness - Manage your life and your time efficiently - Move your skills & Hobbies into a Successful Business Whatever you are planning to achieve, I will help you to MAKE IT HAPPEN using Technology